A kind of common problem of lace wig business

As you know, lace wig is 100% handmade .

From hair process, hair dye, knot hair, cap making , every step is 100% handtied.

Specially, hair process and knot hair donot have standard to follow,

all is confirmed according to worker's feeling and experience.

so, every unit is different.

if you work in this field for long time, you often meet this condition:

first time, the item is very good and every thing is right.

but second time, hair is tangle or hair shedding.

even though you blame quality control to your factory and ask them improve. but this condtion still happen.

Each good factory have strict quality control, but quality control cannot control the feeling of worker and experience.

if the problem cannot be avoid, return and exchange policy will be very important.
most of China factory cannot accept return or free exchange eventhough this is their fault. because they cannot afford this and their price is too low. return or free exchange for one unit will make them lost much profit for several units. specially hair tangle problem, old unit cannot be used. they will have to sell another 10 wigs to make up the lost on one units.

so, if you want do wig business, donot only pay attention to low price. service is most important. Good service can protect your repution and your investment